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Privacy Policy

Cookies
Information collection
Security
Third Parties
Choice/Opt-Out


"Fran's Wicker & Rattan" has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following statement discloses our information gathering and dissemination practices for "Fran's Wicker & Rattan". The bottom line is that "Fran's" will not disclose or sell any of your personal information, including your name, address, credit-card number, shopping, or transaction history to any third party without your permission.

Cookies:
Many Web sites, including "Fran's", use cookie technology to help our customers navigate more efficiently. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. This prevents you from making the same selections over and over again. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs.

Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, to make your experience at Fran's Wicker & Rattan" as convenient as possible, we suggest that you allow your browser to accept cookies.

Information Collection:
Information Collection: We collect information, such as your name, e-mail address, mailing address, phone and credit card numbers, that you provide to us when you request a catalog, place an order, register your e-mail address with us or when you participate in a promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. We may acquire from third parties, names and mailing addresses for select postal mailings.

When you make a purchase from "Fran's", we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.

When you register with "Fran's" - online, over the phone or at one of our retail stores, you may choose to receive e-mails from us regarding our products, services, and promotions. From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you request a catalog from us, if you register with us or if you purchase from us online or over the phone, we may also send you notices about our products, services and promotions through postal mail.

Security:


Franswicker.com is part of Yahoo! Store and uses the Stronghold secure server. This is the second best selling secure server software and supports the industry standard. All of your personal information including credit card number, name and address is encrypted so that it cannot be read as the information travels over the internet.

Secure Credit Card Authorization: Your credit card authorization is done through a private data communications network that is completely separate from the internet.

Third Parties :
The personal information you have provided us as well as information about your order may be shared with third parties. This information may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. It may also be used by our marketing partners to bring you offers of interest. To learn more about our marketing partner, click here. If you prefer we do not share your name and address with marketing partners, please see the choice/opt-out section below.

If you agreed to receive email from our marketing partners, we will share with them your email address and the information described above, so they can send you offers for products and services that may be of interest to you. We will only share your e-mail address if you have opted in by checking the box on the registration page. Additionally, each email our partners send you will include a description of the simple opt out process to enable you to stop receiving future e-mail.

Choice/Opt-Out :
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. You can send email to: fwicker@nac.net

You can send mail to the following postal address: Fran's Wicker & Rattan Furniture Attn: Opt-Out 295 Route 10 Succasunna, NJ 07876

You can call the following telephone number: 1-800-372-6799

Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: Sales@Franswicker.Com