> Customer Testimonials
Here are some of the comments by our customers:
"Received a catalog from a local store, in which I had done business. Found on-line shopping with Farnswicker
easy and my wicker computer cart arrived in less than two weeks in excellent condition. I was very satisfied."
"Service and quality are so fantastic I wont shop anywhere else for my wicker. Thank you."
"This is a quality and classy establishment. They have treated me with care and respect. The merchandise is of the finest quality. Returns, if necessary are easy and no hassles. Thank you."
"I was so pleased to receive my jewelry armoir within only days of placing the order- I thought the shipping would take weeks. The item is just as beautiful as described and am so pleased to add it to my favorite bedroom furniture grouping.I will definately be ordering again."
"I have found Frans Wicker to be very helpful and very prompt in sending my orders."
"We were very satisfied with our purchase and customer service from Frans Wicker!"
"We are very pleased with the quality of the craftsmanship of our wicker baskets! Keep up the good work!"
"The furniture arrived on time and looks great. The quality was only surpassed by the excellent price (I did my homework for both price and quality). No regrets..."
"I was extremely pleased with the speedy delivery and quality of the furniture. Thanks."
"Fran's Wicker carries very good merchandise. We are very pleased with our previous purchases and hope to be as pleased with the new purchased when they are delivered. Two items were damaged in the original delivery and we refused them. Fran's Wicker was right on top of handling the return and new delivery. It only took as long as they estimated to receive that merchandise. We were extremely satisfied. We would highly recommend Fran's Wicker to anyone, anytime."
"I purchased their bed tray. Beautifully crafted and designed (as pictured and described), easy to order, and arrived quickly in perfect condition. Highly recommend."
"I had a great experience. Don't normally order merchandise online but I couldn't find the vanity chair I wanted in any of the stores near me. They had exactly what I wanted. I was pleasantly surprised how quickly I received the merchandise. It looks wonderful in my bathroom! I would order from them again!"
"All of the pieces I've unpacked were in great condition and arrived so fast, one piece I have not unpacked so cant really give a rating on it as yet as I am in the midst of having the interior of my home painted and will not open until the painters are finished. Everything was packed so well I couldn't believe it. Great work!!!"
"I'm a repeat customer. Good products, good service and delivery on schedule with merchandise in excellent condition. Who could want more?"
"I am extremely pleased with my whole order experience with Fran's Wicker. Everyone I spoke to on the phone was very attentive and polite. My order arrived today (earlier than I expected) and it is exactly as I had imagined. I am so happy and would recommend this merchant highly to anyone in the market for wicker furniture!"
"This was my first purchase from Fran's Wicker. The catalog showed exactly what I had been looking for. The purchase was done via phone and the person who helped me was very good. I haven't received the merchandise yet b/c it is a wicker daybed which must be delivered by truck. Therefore, I was unable to rate the delivery. So far, so good."
"They have always backed their product. I've ordered several times from them and one time the product came slightly damaged and I threw away the box. Customer Service was great, they shipped me a new one and than I could return the damaged in that box. Never a problem...wish they even had more to choose from. Quality is very good. I will definitely order from them again."
"Products arrived quickly and in great shape. Shipping costs were exactly as indicated on the website. Contacted customer service one time and they were very helpful, professional, and knowledgeable. Will definitely purchase more products from Fran's Wicker."
"Absolutely a first rate transaction. Good communication and delivery better than promised/expected. Highly recommended seller."
"The order arrived much sooner than I thought it would. The towel stand was absolutely beautiful and excellent in quality. The coffee table arrived in a crushed box, so it was sent back. (It looked as if the delivery company damaged it). After speaking with Ms. Cooper, everything will be taken care of soon and in a timely manner. I definitely will be ordering again from this company as they are very courteous, have excellent products, and the pricing is good. I WILL tell all my friends and family about them."
"My wicker porch swing arrived a little sooner than I anticipated. The workmanship was of excellent quality and it was in good condition upon arrival. I compared prices at several local and internet stores and Fran's was the least expensive, yet, exactly the style and construction that I wanted."
"Everything was fine. Pat was very friendly and polite. She helped me and answered my questions very quickly. The product arrived in good shape and met my expectations. Thank you!"
"I had a great shopping experience with Fran's wicker and would buy from them again. They responded to my emails. My order came in record time and it was well packaged to prevent any damage to it. And they have the best selection of wicker items that I have seen."
"My plant stand is by far superior to any products of its kind I found in multiple stores/catalogues prior to and following my Fan's Wicker purchase. It arrived as promised. Thank you so much. I would order from Fran's Wicker anytime in the future."
"The item I ordered was just as advertised, and the delivery was fast and efficient."
"The price was very reasonable and I loved the fact that standard shipping was included in the price. The quality of wicker was excellent and it was great experience!!!!!"
"Delivery arrived in total and intact. It was per Fed-Ex....I wasn't home and the driver was kind enough to put it on the back porch for me. Probably more than what UPS would have done. I am grateful."
"Incredible service. I ordered a bedroom set on a Friday evening (after 6:00 p.m.) to be shipped to Minnesota. I received a call on Tuesday from the Motor Freight company to schedule delivery! Will definitely order again."
"I ordered on-line and the service was very prompt and efficient. Thank you."
"The order arrived much sooner than I expected and was packed very well. The product was as it was represented on the web."
"Great selection, reasonable prices, and prompt shipping!"
"They always respond to my emails and answer all my questions. the quality of the merchandise is great too!"
"I had never ordered anything that large before, so I was leery. The packaging was excellent and the service was also. I would recommend Fran's to anyone interested in Wicker furniture."